• Same-day delivery in Dubai on new phones ordered before 12 PM
  • Free UAE delivery in 3–5 business days
  • 5% off with card or Apple Pay
  • 8% off with cash on delivery
  • Pay later with Tabby or Tamara
  • 12-month warranty on brand new devices
  • Certified renewed phones, tested before dispatch

Delivery in the UAE: when will my order arrive?

Free delivery across the UAE in 3–5 business days, same-day delivery in Dubai for new phones ordered before 12 PM, and free pickup from our Deira office.

31 October 2026 · BST Store team

Delivery is free on every order across the UAE. Your product page, cart and checkout all show your expected delivery dates before you order.

Standard delivery: 3–5 business days, free

Orders are delivered across all seven emirates in 3–5 business days. We call or WhatsApp you before the driver comes.

Same-day delivery in Dubai

Order a brand new phone before 12 PM, Monday to Thursday, with a Dubai address, and it arrives the same day. The countdown on the product page shows how long you have left.

Same-day delivery is for new phones only. Renewed phones, tablets, laptops, watches and accessories follow standard delivery, and so does an order that mixes them with a new phone.

Ordering at the weekend

Orders placed from Friday to Sunday are processed on Monday, and the delivery time counts from then.

Free pickup from our office

Prefer to collect? Pick up your order free from our office: Office R02, Al-Marrar Building, Al-Murrar, Deira, Dubai. We’re open every day, 11 AM to 11 PM.

Tracking your order

Your order confirmation has a link to your order page, which shows each step: confirmed, on the way and delivered. Signed-in customers see all their orders under Account.

Questions about a delivery? Message us on WhatsApp with your order number.

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